Privacy Policy

Effective Date: 01/01/2025
Website: https://skyelleglobal.com
Company: Skyelle Global LLP (“Skyelle Global,” “we,” “our,” “us”)

Skyelle Global LLP is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and safeguard your personal information. This Privacy Policy applies to all visitors, customers, and users who access our website https://skyelleglobal.com, purchase products from us, or interact with our services.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you browse or interact with our website, we may collect the following types of information:

A. Personal Information

Full name
Email address
Phone number
Billing & shipping address
Company name (if applicable)
GST number (optional for business customers)

B. Order & Payment Information

Order history
Product inquiries
Billing details
Payment mode
(Note: We do not store your card or banking information. All payments are processed securely through trusted third-party payment gateways.)

C. Business Information (For B2B Customers)

Purchase patterns
Communication records
Wholesale inquiries

D. Technical & Device Data

Collected automatically through cookies and analytics tools:

IP address
Browser type & version
Device type
Operating system
Pages visited & time spent
Referral sources
Cookies & tracking pixels

2. How We Use Your Information

We use your information to provide a smooth and secure shopping experience, including:

Processing and delivering orders
Sending order updates, invoices, and confirmations
Providing customer support and responding to queries
Improving our website’s speed, design, and usability
Enhancing product listings and user experience
Sending important notifications or updates
Fulfilling legal, accounting, and tax obligations

We never sell, rent, or share your personal data for commercial gain.

3. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies to:

Improve website functionality
Remember your preferences
Analyze visitor behavior
Measure marketing performance

You can disable cookies through your browser settings, but some website features may not work correctly.

4. Sharing of Information

We only share information with trusted third parties when essential for business operations:

A. Service Providers

Payment gateways
Shipping & logistics partners
Email service providers
Hosting & IT security services

Information is shared strictly for fulfilling orders and improving service quality.

B. Legal Compliance

We may disclose information if required by law, regulatory authorities, or for fraud prevention.

5. Data Security

We use industry-standard security protocols to protect your data, including:

Encrypted payment gateways
Secure server hosting
Limited internal data access
Firewall & anti-malware protection

While we follow best practices, no online transmission is 100% secure. However, we continuously monitor and upgrade our security measures.

6. Your Rights

As a user, you may request:

Access to the personal data we hold
Correction of inaccurate information
Deletion of your personal data (subject to legal obligations)
Restriction of certain types of processing
Unsubscription from marketing emails

To exercise your rights, contact us at skylelglobal@gmail.com.

7. Third-Party Links

Our website may contain links to external websites.
Skyelle Global LLP is not responsible for the privacy practices or content of third-party sites.
We recommend reviewing their individual privacy policies.

8. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time.
The revised version will be posted on this page with the updated Effective Date.
Your continued use of the website indicates acceptance of the updated policy.

9. Contact Us

For any privacy-related questions or requests, please contact:

📧 Email: skyelleglobal@gmail.com
🌐 Website: https://skyelleglobal.com